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Support • Katalyst

What does EMS stand for?

What is Electro Muscle Stimulation?

How long has EMS training been around?

Is EMS training safe?

Where can I try full-body EMS?

Basics

How does EMS training work?

What research has been done on EMS training?

How does working out with Katalyst help you save time?

Science

EMS Training

What is Katalyst?

What muscles does the Katalyst System activate?

How does Katalyst compare to other full-body EMS devices?

Who can use the Katalyst Training System?

Is Katalyst cleared by the FDA?

Why is Katalyst a medical device?

How do I contact Katalyst?

How do I get the most out of my Katalyst system?

How long is a Katalyst workout?

How often can I workout with Katalyst?

Help, I don't think my suit fits? My suit feels too tight?

I want to train with my partner. Do we have to buy two systems or can we share?

Can I share my suit with others?

Is Katalyst a one-and-done workout, or do I still need to do other things?

How much space do I need for a Katalyst workout?

Can I wear the suit without the base layer?  Or can I wear another type of tight fitting clothing instead of the base layer?

I've had breast augmentation, can I use Katalyst?

I have a continuous glucose monitor on my arm, can I use Katalyst?

Do you offer live classes?

Can I wear a Heart Rate Monitor with the suit?

Can Katalyst help me lose weight?

How frequently is new content released in the app?

What happens if I lose weight and the suit no longer fits me?

Do I need weights or other gym equipment to use Katalyst?

Can I wear Katalyst while bicycling? Or driving?

What should the strength and power modes feel like?

What should the cardio mode feel like?

Working Out With Katalyst

About Katalyst

Does Katalyst offer a military, first responder, or medical discount?

Can I use my HSA/FSA to purchase Katalyst?

How much does Katalyst cost?

Are there financing options?

When will I be charged for my purchase?

Do you have my size?

I know I’m a specific size, why do you need my measurements?

Sizing

Purchasing

Can I use an iPhone or Android?

Do I need to be connected to WiFi in order to use Katalyst?

Are there any restrictions for people with health conditions?

Do I need a membership to use Katalyst?

How tight does the suit need to be? Why does the suit need to be tight?

I’m pregnant, can I use Katalyst?

How often do I need to charge my Impulse Pack?

Do I need an iPad to use Katalyst?

Why does the suit need to be wet?

How do I adjust the individual channels in the suit?

Getting Started

How can I clean the Base Layer and Suit?

Can I take Katalyst with me in my carry-on? Through TSA?

How do you recommend storing the Katalyst Suit?

How many washes did we do when we tested the suit for washability?

Travel & Care

What is your return policy?

Why do you charge a 20% restocking fee?

Returns

I just bought a suit.  When can I expect my order to arrive?

Do you ship internationally?

Shipping

What is your warranty?

I can’t get my Impulse Pack to pair with my iPad. What should I do?

The chest pads are not working. What should I do?

I’ve noticed redness on my body where the pads are after a workout. Is this normal? Should I be concerned about it?

All articles

Categories

EMS Training

About Katalyst

Purchasing

Getting Started

Product Support